[Privacy Policy]

Last Updated: 10.02.2024

Introduction

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We ("we", "us", "our") take the protection of user data ("users" or "you") on our website and/or our mobile app (the "website" or the "mobile app") very seriously and are committed to protecting the information that users provide to us in connection with the use of our website and/or our mobile app (together, "digital assets"). Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This privacy policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the "services") when you access the services through your devices.

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Please read this privacy policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our practices, you must discontinue the use of our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Your continued use of the services constitutes your consent to this privacy policy and any changes thereto.

In this privacy policy, you will learn:

• How we collect data

• What data we collect

• Why we collect this data

• To whom we disclose the data

• Where the data is stored

• How long the data is retained

• How we protect the data

• How we handle minors

• Updates or changes to the privacy policy

• Cookie policy

What data do we collect?

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Below is an overview of the data we may collect

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• Non-identifiable and non-identifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data does not allow conclusions to be drawn about who collected it. The non-personal data we collect consists mainly of technical and aggregated usage information.
   

• Individually identifiable information, i.e., all information by which you can be identified or reasonably identified ("personal data"). Personal data that we collect through our services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal data with non-personal data, they are treated by us as personal data as long as they are in combination.

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How do we collect data?

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Below are the main methods we use to collect data:

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• We collect data when using our services. So if you visit our digital assets and use services, we may collect, capture, and store usage, sessions, and related information.

• We collect data that you provide to us yourself, for example, when you contact us directly through a communication channel (e.g., an email with a comment or feedback).

• We may, as described below, collect data from third-party sources.

• We collect data that you provide to us when you sign in to our services through a third-party provider such as Facebook or Google.
   

Why do we collect this data?

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We may use your data for the following purposes:

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• To provide and operate our services.

• To develop, customize, and improve our services.

• To respond to your feedback, inquiries, and requests and provide assistance.

• To analyze usage patterns and requests.

• For other internal, statistical, and research purposes.

• To enhance our capabilities for data security and fraud prevention.

• To investigate violations and enforce our terms and policies, as well as to comply with applicable laws, regulations, or governmental orders.

• To provide you with updates, news, promotional materials, and other information related to our services. For promotional emails, you can choose whether to continue receiving them. If not, simply click on the unsubscribe link in these emails.

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To whom do we disclose this data?

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We may share your data with our service providers to operate our services (e.g., data storage through third-party hosting services, provision of technical support, etc.).

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We may also disclose your data under the following circumstances: (i) to investigate, uncover, prevent, or take action against unlawful activities or misconduct; (ii) to establish or exercise our rights to defend ourselves; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) in the event of a change of control within our company or one of our affiliated entities (e.g., through a merger, acquisition, or purchase of substantially all assets, etc.); (v) to collect, retain, and/or manage your data through authorized third-party providers (e.g., cloud service providers), to the extent reasonable for business purposes; (vi) to collaborate with third parties to improve your user experience. To avoid misunderstandings, please note that we may transmit or disclose non-personal data to third parties at our discretion or otherwise use it.

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Please note that our services enable social interactions (e.g., posting content, information, and comments publicly and chatting with other users). We advise against posting or sharing information that you do not want to make public. If you upload content to our digital assets or otherwise provide it as part of using a service, you do so at your own risk. We cannot control the actions of other users or members of the public with access to your data or content. You acknowledge and confirm hereby that copies of your data may remain accessible even after deletion on cached and archived pages or after the creation of a copy/storage of your content by third parties.

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Cookies and Similar Technologies

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When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("tracking technologies"). These tracking technologies may allow third parties to automatically collect your data to enhance the navigation experience on our digital assets, optimize their performance, ensure a tailored user experience, and for security and fraud prevention purposes.

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To learn more about this, please read our Cookie Policy.

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We can provide advertising through our services and digital assets (including websites and applications that utilize our services) that may be tailored to you, such as ads based on your recent browsing behavior on websites, devices, or browsers.

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To deliver these advertisements to you, we may use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or HTML5 local storage and/or other technologies. We may also employ third parties, such as network advertisers (i.e., third parties that display ads based on your website visits), to serve targeted ads. External providers of ad networks, advertisers, sponsors, and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and customize ad content for you. These third-party cookies and other technologies are subject to the specific privacy policy of the respective third

party and not this one.

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Where do we store the data?

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Non-personal Data

Please note that our companies, as well as our trusted partners and service providers, are located worldwide. For the purposes outlined in this privacy policy, we store and process all non-personal data we collect in various jurisdictions.

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Personal Data

Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and to the extent required for the proper provision of our services and/or as legally required (as further explained below) in other jurisdictions.

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How long are the data retained?

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Please note that we retain the collected data for as long as necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements. We may correct, supplement, or delete inaccurate or incomplete data at our discretion at any time.

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How do we protect the data?

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The hosting service for our digital assets provides us with the online platform through which we can offer our services to you. Your data may be stored on secure servers behind a firewall, and the hosting provider offers secure HTTPS access to most areas of its services, including data storage, databases, and general applications.

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Despite the measures and efforts taken by us and our hosting provider, we cannot guarantee absolute protection and security of the data you upload, publish, or otherwise share with us or others. Therefore, we encourage you to use secure passwords and refrain from transmitting confidential information to us or others that could cause significant or sustained harm if disclosed. Since email and instant messaging are not considered secure forms of communication, we also ask you not to transmit confidential information via these communication channels.

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How do we handle things concerning minors?

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The services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect data from children. If you are not of legal age, you should not download or use the services or provide us with any information.

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We reserve the right to request proof of age at any time to verify whether minors are using our services. In the event that we become aware that a minor is using our services, we may prohibit and block access to our services for these users, and we may delete all data stored about this user. If you have reason to believe that a minor has provided data to us, please contact us as explained below.
 

We only use your personal data for the purposes set out in the privacy policy and only when we are convinced that:

• The use of your personal data is necessary to fulfill or enter into a contract (e.g., to provide you with the services themselves or customer support or technical support);

• The use of your personal data is necessary to comply with corresponding legal or regulatory obligations, or

• The use of your personal data is necessary to support our legitimate business interests (provided that this is always done in a manner that is proportionate and respects your privacy rights).
  
  
  As an EU resident, you can:

• Request confirmation of whether personal data concerning you is being processed or not, and access your stored personal data as well as request certain additional information;

• Request to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format;

• Request the correction of your personal data stored with us;

• Request the deletion of your personal data;

• Object to the processing of your personal data by us;

• Request the restriction of the processing of your personal data; or

• Submit a complaint to a supervisory authority.

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Please note, however, that these rights may not be unrestricted and may be subject to our own legitimate interests and regulatory requirements. If you have any general questions about the personal data we collect and how it is used, please contact us as indicated below.

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In the course of providing the services, we may transfer data internationally to affiliated companies or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside the EEA.

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If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are convinced that there is an adequate or comparable level of protection for personal data. We will take appropriate steps to ensure that we have appropriate contractual arrangements with our third parties to ensure that appropriate security measures are in place, thereby minimizing the risk of unlawful use, alteration, deletion, loss, or theft of your personal data, and that these third parties always act in accordance with applicable laws.

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Updates or Changes to the Privacy Policy

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We reserve the right to revise this Privacy Policy at our discretion from time to time, and the version posted on the website is always current (see the "Last Updated" date). We encourage you to regularly review this Privacy Policy for any changes. In the event of significant changes, we will provide notice on our website. If you continue to use the services after being notified of changes on our website, it will be deemed as your acknowledgment and consent to the changes to the Privacy Policy and your agreement to abide by the terms of these changes.

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Contact
 

If you have general questions about the services or the data we have collected about you and its use, please contact us at:

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Name: Julia Sereinig BA
Adress: Getreidegasse 11, 9020 Klagenfurt, Austria
E-Mail: hello@joolzmedia.com

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